Konwledge Management

  knowledge management 

Introduction

T

he main goal of knowledge management is to improve an organization's efficiency and save knowledge within the company. It was defined by Tan (2010) as: ‘The process of systematically and actively managing and leveraging the stores of knowledge in an organization.’ As Ulrich (1998) remarked: ‘Knowledge has become a direct competitive advantage for companies selling ideas and relationships. ’There is nothing new about knowledge management. Hansen et al (1999) observed that: ‘For hundreds of years, owners of family businesses have passed on their commercial wisdom to children, master craftsmen have painstakingly taught their trades to apprentices, and workers have exchanged ideas and know-how on the job.’ But they also commented that: ‘As the foundation of industrialized economies has shifted from natural resources to intellectual assets, executives have been compelled to examine the knowledge underlying their business and how that knowledge is used’. Knowledge management is more concerned with people and how they acquire, exchange and spread knowledge than it is about information technology. That is why it has become an important area for HR practitioners, who are in a strong position to exert influence in this aspect of people management.

The concept of knowledge

Knowledge is defined as what people understand about things, concepts, ideas, theories, procedures and practices. It can be described as know-how or, when it is specific, expertise. It can be argued (Scarborough and Carter, 2000) that knowledge emerges from the collective experience of work and is shared between members of a particular group or community

 

Global context

Global companies need to develop and implement appropriate knowledge management strategies to  take  advantage  of  the  knowledge assets  distributed  within  the  companies  in  a  global  scale (Jasimuddin. & Zhang, 2011). With a good knowledge management strategy, companies can specify The best ways to manage its knowledge assets so as to exploit their benefits (Jasimuddin & Zhang, 2009; Jasimuddin, 2008).

According to my point of view (KM) place a major role in achieving organizational goal.

References

Tan, J (2000) Knowledge management – just more buzzwords?, British Journal of Administrative Management, March–April, pp 10–11

Ulrich, D (1998) A new mandate for human resources, Harvard Business Review, January–February, pp 124–34

Hansen, M T, Nohria, N and Tierney, T (1999) What’s your strategy for managing knowledge?, Harvard Business Review, March–April, pp 106–16

Scarborough, H and Carter, C (2000) Investigating Knowledge Management, London, CIPD

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